Computer Help Please?

Faith, can you describe what the bootup screen looks like on your computer. From that we would be able to tell which version of Windows you are running. Here is a link to a website that has all the bootup screens over the years. Page 12 is XP, then Vista, 7, 8 and 10 follow.

Since the process is different in each version of Windows I thought it would be easier to have her identify the bootup screen.You're right she probably should upgrade to Windows 10. I personally still haven't upgraded my computer but will do so soon. I wanted to see how many horror stories about botched upgrades hit the web before I took the plunge.

Just for the record, you probably would be better off biting the bullet and upgrading to Windows 10, but if you don't want than there are a couple of options.1) As Ramoss said, install the GWX Control Panel. Infoworld has a page about the steps to take to do so.2) Microsoft has a page describing how to do so but it involves editing the registry and that can be a bit scary as you can render your computer inoperative if you mess it up.I guess there are really is no good path for you to take on this as they all involve messing around with your computer settings.Edited by kjsimons, : No reason given.