Well, not that I agree with the outrageous electric bills these people received, but they are also culpable as they knew that the price of electricity from Griddy was variable both up and down. In fact that was the lure of their service is that unlike fixed rate plans they could get electricity cheaper during off peak months. They've capped the rate at $9000 per megawatt hour and so they should have known that their electric bills in theory at least could get a little crazy.
Edited by kjsimons, : No reason given.