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Author Topic:   ValueWeb Outage
oldlace
Junior Member (Idle past 4891 days)
Posts: 2
From: lehi utah usa
Joined: 05-30-2008


Message 2 of 4 (468585)
05-30-2008 3:07 PM
Reply to: Message 1 by Admin
05-28-2008 11:22 AM


My Site Has Been Down 3 Days and Counting
My site has been down for 3 days. I have been with ValueWeb for years and had a little trouble--but this is ridiculous! When I call, I get a menu option and once I am into customer support--nothing--dead air.
Has anyone else had success in contacting someone helpful? Is anyone back online with their site???!!!

This message is a reply to:
 Message 1 by Admin, posted 05-28-2008 11:22 AM Admin has not yet responded

Replies to this message:
 Message 3 by Percy, posted 05-30-2008 6:06 PM oldlace has responded

  
oldlace
Junior Member (Idle past 4891 days)
Posts: 2
From: lehi utah usa
Joined: 05-30-2008


Message 4 of 4 (468726)
05-31-2008 11:50 PM
Reply to: Message 3 by Percy
05-30-2008 6:06 PM


Re: My Site Has Been Down 3 Days and Counting
Percy,
You're a lifesaver! I was able to contact a "live person" with the numbers you provided. My site is back up, however, ValueWeb-Hostway is now having problems with receiving files through FTP. The message, when you call, indicates they are aware there is a problem and they are working on it. I'm wondering if they will ever get their act together. In any event, thanks again for the numbers--I will keep them handy the next time the site goes down, which I am sure it will!

This message is a reply to:
 Message 3 by Percy, posted 05-30-2008 6:06 PM Percy has not yet responded

  
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