Freewill and hardened hearts

You are absolutely correct in questioning any "Revelation" or "Holy Book" that attributes such atrocious "Human" characteristics to God and then tries to present them as something too "high" and "above" our capacity to understand. I believe God gives us a little credit for not being complete idiots. The fact is, the Bible, the Koran, the Talmud, (and every book claimed to be inspired by God), were written by men who "used" God to justify their own particular beliefs and prejudices. You can generally be assured that if something is so horrendous that it offends a human mind, it is probably not within the scope of God's day to day activities.