Microsoft outdoes themselves again, in a bad way

Free email is free email.It's not Microsoft's fault that your mother-in-law can't be bothered to learn enough about computers before trying to use one.

Jeesh.How much did your mother-in-law pay for her email service? The only thing anyone has decided is that the user should stop expecting something in return for nothing. What is the issue? Your mother-in-law was given something for free. How much use did she get from it before it broke? If she got any use at all, then she is better off than before; and having paid absolutely nothing for this benefit she should shut her mouth and move on. Why? Was all the free shit they already gave you not good enough? Are you really sitting here now and crying because they won't give you more?Jeesh.Jon

You didn't pay.You weren't a customer.You aren't entitled to an email account.Get over it.

You are absolutely right. It was stated nowhere; I assumed it based on the following comment:

quote:

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Theodoric in Message 5:

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The thing is very few people like her are savvy about this.

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I see now that the statement could be interpreted in other ways; so I may have made a faulty assumption.In either case, the mother-in-law is clearly in the wrong expecting the giver of free things to continue giving free things. As they say, don't feed the bears. And don't take candy from strangers.JonEdited by Jon, : add quoteEdited by Jon, : No reason given.

She got fucked over?Because she got to enjoy free email service for a certain amount of time and never paid a dime for it?She got fucked over by the corporation because they gave her something for free from which she benefited?Seriously, Theo, get off the horse.

No one is 'in the wrong', per se. But the mother-in-law's expectation that the company providing her a free service do anything at all for her (including providing the free service) is ridiculous and childish.Who the fuck expects for free something completely unnecessary and trivial from one single entity that and can be easily obtained for the same costnothingfrom any other entity?When I'm at the fare and the Sheriff's booth stops handing out free plastic cups, I go get one from the EMTs; I don't throw a fit because the fucking cops stopped offering free drinkware.I am appalled at the sense of childish, emotionally-stunted entitlement running through this thread from people who should be otherwise reasonable and rational.

Here you are, sir; here's $20.What? That's not enough to buy that new guitar you wanted?You're pissed off at me because I didn't give you even more free money?No way!I know that you and the rest of the folks in the entitlement bubble can't fathom even considering what I am saying; but to the rest of us out here in the real world your stuck-up, self-centered, cry-baby attitude is just disgusting and sick.Grow up. Use Google.

Not really. I never said a free service can't be great; I simply said that the free-service provider is under no obligation to make their free service greator even mediocre.You can believe otherwise; but that doesn't change reality.

What is the promise Hotmail made?Where is it stated clearly and definitely?

But that's not the end of the complaint.Theo thinks Hotmail should do more for its squatters than it already does.That's immoral.

Because Theo's mother-in-law is not lying dead in a ditch from Microsoft's lack of support for its free services I'd say the email situation is nothing like the free-parachute situation.What are the real damages from losing an email account for which the service provider is culpable?

Unbelievable; they actually provide the support you are requesting and you still have a gripe about their service.What more could they possibly give to satisfy a user like yourself when they have already given you everything you demanded?I just don't know what it is you expect from these people.

Which is exactly what they would say. The owner of the parking lot is under no obligation to protect your car; and if it were stolen while you visited the store they would likely do little if anything to help you out. And you incur that 'cost' willingly and with the understanding that the benefit you receive from the service is greater. This cost is incurred only while you are using the service, and there is no promise from either party to continue this relationship of viewing ads in exchange for email service into the future.If you think there is such a promise, show me where that promise is made. My guess is that you don't buy much of anything, getting whatever you can for nothing from whomever won't give it to you.Jon

All the inapplicable analogies in the world won't change a thing.